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General Returns Policy

You may return new, unopened items fulfilled by bobhobbsjr.com within 10 days of delivery for a full refund. All other sales are final.  Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error.  If you discover that the item is defective after the package is opened, a full refund or replacement will still be granted.  Gift certificates are not returnable.

Returns should be sent to:

 

Bob Hobbs Jr. & Associates

Returns Department

10645 N. Tatum Boulevard

Suite 200-647

Phoenix, AZ  85028

We cannot be responsible for packages lost during return. Therefore, we highly recommend that your return be sent as an insured package. The refund for your return will be applied to the credit card used to make the purchase. It may take up to two credit card billing cycles for the credit to appear on your statement.

If you have any questions regarding our return policy, please send an email to info@bobhobbsjr.com for further assistance.

Items Purchased from Other Sellers

If a product is purchased from a registered third-party seller and needs to be returned, you will need to contact the seller directly and adhere to both their return & refund policies.

Items Purchased with a Gift Certificate

Returns of merchandise purchased with a Gift Certificate will be credited in the form of a bobhobbsjr.com e-mail gift certificate.  Please note that the original expiration date of the gift certificate will still apply.

Shipping
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.  After placing your order, you will see both shipping and delivery date estimates in the order confirmation e-mail.

Please also note that the shipping rates for the items we sell are weight-based.  To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.